The shipments included:
- A vertical (bottom-loading) MetalMaster vacuum furnace with an 84" (2,100 mm) diameter work zone and 8,000-pound (3,600 kg) load capacity
- Four standard Titan vacuum furnaces with options ranging from spare parts kits and a thermocouple upgrade to the PdMetrics predictive maintenance software platform
- Three HIQ (horizontal internal quench) and HEQ (horizontal external quench) furnaces from the VFS product line that will process parts for the aerospace and commercial heat treating industries
- Several custom-built, horizontal MetalMaster and TurboTreater vacuum furnaces.
Of these customers, over half also ordered one or more spare parts kits to help minimize future downtime. Ipsen's global ICS (Ipsen Customer Service) Team provides many comprehensive aftermarket offerings, making it easy for customers to rely on them for ongoing support throughout their equipment's life span (for any brand of furnace). This includes facilitating system installations, as well as providing startup assistance, expert training, spare parts and maintenance programs.