“We have worked with several major providers of heat treatment equipment, but Ipsen is among the best for providing support after equipment is purchased,” said Mary Springer, Vice President of ThermTech. Supported by Ipsen’s global ICS (Ipsen Customer Service) Team, ThermTech has received installation and startup assistance, as well as dedicated local support for any of their equipment, regardless of the manufacturer.
In a shop where every furnace matters and uptime is critical to their success, being able to receive the furnace in a short timeframe was also important. Ipsen is able to offer companies significant time savings with reduced lead time on the Atlas, one of their modular platforms. Overall, Ipsen’s Atlas atmosphere line provides users with repeatable quality results. This includes achieving consistent, uniform case depth and uniform quench hardness due to the advanced quench system design.
(Source: Ipsen USA)